Terms & Conditions

Terms & Conditions — The Art Junction (Australia)

Introduction

These Terms & Conditions govern your use of The Art Junction website, participation in our mobile art workshops, and purchases of original artwork. By accessing our website, booking a workshop, or making a purchase, you agree to these Terms.

Definitions

• “We”, “us”, “our” — The Art Junction
• “You”, “your” — Any customer, participant, or website user
• “Workshops” — Mobile art workshops delivered at your chosen location
• “Artwork” — Original art pieces sold through our website

Workshop Bookings

Booking confirmation

A booking is confirmed once payment (full or deposit) is received.

Participant responsibility

You are responsible for:

• Providing a suitable space for the workshop (including tables and chairs)
• Ensuring participant safety
• Supervising children where required

Materials

We provide all art materials.

Travel

Travel fees may apply depending on your location.

For a more detailed breakdown, you can explore workshop booking terms.

Photography & Media

We may take photos or videos during workshops for promotional purposes only with prior consent.

Adults

Consent may be given verbally or in writing.

Children

Photos of children will only be taken or used with written parental/guardian consent.

Withdrawal of consent

You may request removal of images at any time by contacting us.

Online Artwork Sales

Product descriptions

We make every effort to display artwork accurately. Colours may vary slightly due to screen differences.

Pricing

All prices are in Australian dollars (AUD). Prices may change without notice.

Payment

We accept payment through secure third‑party processors such as Square or PayPal.

Shipping

• Shipping costs are calculated at checkout
• Delivery times vary depending on location
• We are not responsible for delays caused by postal or courier services

Damage during transit

If artwork arrives damaged, contact us within 48 hours with photos.

Commission Art Work

6.1     Deposit – A non-refundable deposit of 50% of the total agreed price is required to confirm your booking. Work will not commence until the deposit is received.

6.2     Reference Material – The client must provide a clear, high-quality photo (or photos) for the artwork. The quality of the final piece depends on the clarity of the reference provided.

6.3     Turnaround Time – Standard turnaround is 4 weeks from the date the deposit and reference photo are received. Any changes to the agreed timeline will be discussed in advance.

6.4     Balance Payment – The remaining 50% is due upon completion, prior to delivery or collection of the artwork.

6.5     Revisions – Minor adjustments are included; significant changes outside the original brief may incur additional charges.

6.6     Ownership & Copyright – The artist retains copyright of the artwork and may use images for portfolio or promotional purposes unless otherwise agreed in writing.

Refunds & Cancellations

Workshops

• Cancellations made more than 7 days before the workshop may be eligible for a refund or credit
• Cancellations within 7 days are non‑refundable
• If we cancel due to illness, weather, or unforeseen circumstances, you will receive a full refund or reschedule option

Artwork purchases

Due to the nature of original artwork, all sales are final unless the item is damaged on arrival. Photo of damaged item is required within 48 hours to be eligible for a refund.

Commission Artwork

• Cancellations made after work has begun, no refund will be issued for the deposit. If the full amount has been paid, only the portion relating to unfinished work (excluding the deposit) may be refunded at the artist’s discretion.
• Change of Mind – Refunds are not available for change of mind once the artwork is completed.
• Damaged Artwork – If the artwork arrives damaged, please contact the artist within 7 days  of delivery with clear photos of the damage and the packaging. Attempts will be made to either repair the original piece (if possible) or recreate the artwork. Because each artwork is unique and hand-painted, exact replication may vary slightly from the original.
• If recreation is not possible due to the nature of the damage, a partial or full refund may be offered at the artist’s discretion.
• Custom Nature – As each piece is hand painted, refunds are limited to cases of damage or failure to meet the agreed brief.

Liability

General

To the extent permitted by Australian law, we are not liable for:

• Loss or damage arising from workshop participation
• Injuries resulting from misuse of materials
• Losses caused by third‑party service providers

Children

Parents/guardians are responsible for supervising children during workshops unless otherwise agreed.

Website use

We do not guarantee:

• The accuracy of website content
• That the website will be free from errors or interruptions
• The safety or privacy practices of third‑party links

Intellectual Property

All artwork, workshop materials, images, branding, and website content are the intellectual property of The Art Junction unless otherwise stated.

You may not reproduce, distribute, or use our content without permission.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Third‑Party Services

We use trusted third‑party providers for:

• Payments
• Website hosting
• Email marketing
• Analytics

We are not responsible for their policies or practices.

Changes to Terms

We may update these Terms & Conditions at any time. The latest version will always be available on our website.

Contact Us

For questions about these Terms & Conditions:

The Art Junction Email: info@theartjunction.com.au Location: Melbourne, VIC, Australia